Hours of Operation & Prep Time Settings (Enterprise)
This guide provides instructions on how to control the hours of operation and set the prep times for each order.
Each day may be broken down into day parts that control when pick up and delivery hours are available as well as the amount of time it takes to prepare each order.
The prep time is the amount of time needed for the restaurant to prepare the order from the time of submission to pick up.
Day Parts- Pick up orders
Log into Command Center One: https://rrtportal.rrtusa.net/login. Click on “Configuration” under the Restaurant icon. Click on the location finder in the right hand corner of the screen to find the restaurant that needs day parts added. Click on the “New” icon to add a day part.
Fill in the name, day, start & end times, order type, and prep time. Select “Pick up” for the order type. Set the prep time for the pick up orders. The cap prep time is only needed if more complex business rules are programmed. It is not a mandatory field. Click “Add” when all applicable fields are filled.
Continue to enter day parts for each day of the week. Be sure to save your work when finished. Continue to the next page of this document to add in delivery day parts (if applicable).
Day Parts- Delivery Orders
Click on the “New” icon to begin adding the delivery day parts. Set the beginning/ end times. Select the delivery order type and prep time. The cap prep time is only applicable if other business rules are programmed. This field is not mandatory.
If you are setting hours for delivery via Ground Control (delivery via DoorDash Drive), select DoorDash from the Integration drop down menu. Otherwise this field may stay blank.
Delivery will be available for a brief period of time during lunch and dinner on Monday & Tuesday in the provided example. Separate day parts have been created to accommodate this example.
Any section may be edited as needed at any time. Once all fields are set correctly, click the “Save” icon.