Command Center One - Item Level Configuration (Video)

Item Level Configuration

Step by step guide on configuring items and modifiers through Command Center One. This document is broken down into the different sections listed in the Items section of CC1.

Getting Started

Log into Command Center One (CC1): Command Center One (rrtusa.net). Click on the company name to open up. Click again on the division name.

Select a restaurant out of the restaurant groups to start your configuration updates.

Item Search

Your selected restaurant will be displayed in the upper right corner of the screen. You may switch locations if needed by clicking there.

Proceed to the Items section by clicking the icon on the left hand navigation bar.

Search for the item by name or ID. Search results will return all items with the same name. The search return will also show where the item is assigned on the menu. The green checkboxes on the right indicate the item is active.

Click on an item to begin configuration.

Item Settings

The settings section allows the user to change the name of the item, add the menu description, and add an item image (Images can be added using this document as a reference point). The Advanced gear icon will allow more detail such as calories, nutrition, and allergens. Some fields may be limited due to the choice of online ordering template.

Enabled checkboxes in the Availability section indicate the item is active. The Display Types are advanced settings that are rarely used in item configuration. Consult your support team for further inquiry if it is necessary to explore these options.

You may set a display price if necessary. The display price may be applicable if the item pricing is based at the modifier group level rather than the item level. 

Saving Changes

You may save your updates after making changes. The changes will be listed on the left side of the screen. The source location will be automatically selected by default after clicking Save. You may select any other target locations to propagate your changes. Select the skip invalidation box if you plan to make several more changes. Click Save.

Modifier Groups

The modifier groups assigned to the item are listed below the item settings section. 

There are options to sort the modifier groups. Set the sort values in ascending order to obtain the desired order of each modifier group.

The Display Type shows any restrictions set on the modifier group.

The Min/Max values will display the values assigned by the point of sale. These may be adjusted within the POS rules. Please note, changing a minimum setting of a forced modifier group from one to a setting of zero will result in order failures.

The checkboxes on the right indicate availability for call center, online, mobile, and Google Food Ordering.

Click on a modifier group to display the modifiers that are assigned to the group.

There are options to sort the modifiers in ascending order.

Selecting a modifier as an ingredient will place the modifier in an ingredients section on the front end.

The checkboxes on the right indicate availability for call center, online, mobile, and Google Food Ordering.

Nested Modifier Groups

Nested modifier groups are similar to regular modifier groups in Command Center One.

Click on a modifier. If a nested modifier group is assigned to the modifier then it will display in the area below.

Nested modifier groups may be disabled as long as the minimum value is zero.

Nested modifiers may be sorted using the sort field (if applicable). Assign values in ascending order to have the nested modifiers fall in the desired order.

The checkboxes allow you to enable or disable the nested modifiers.

Save your work to the one location you are working on propagate the changes to some or all locations.

Modifier Codes

The modifier codes assigned to each modifier are listed below (pos dependent, may not apply).

The checkboxes on the right indicate the modifier codes are visible.

If all modifier codes are deactivated then the modifier will display as a check box on the front end.

Remember to save your updates after making changes. The changes will be listed on the left side of the screen. The source location will be automatically selected by default after clicking Save. You may select any other target locations to propagate your changes. Select the skip invalidation box if you plan to make several more changes. Click Save.

Invalidations (Clearing Cache)

This process clears the cache so that the configuration changes are updated immediately and visible to users. Click on the Restaurant tab under the Restaurants section. Click the Select Cache dropdown and select Restaurant.

If updates are being made to all locations then select the Division to clear the cache for all locations.