Command Center One - Manage Reservation Settings

Manage Reservation Settings 

The Reservables settings in Command Center One allows users to manage time and capacity settings for on premise dining reservations.

Login to Command Center One - https://rrtportal.rrtusa.net/. Click on the company that contains the location you will be updating.

Select the Location tab and choose the restaurant you wish to update. You may search for the location using the search bar in the upper right corner.

Navigate to the Restaurants tab and click Configuration.

Navigate to the Reservables tab located at the top of the page.

This screen provides the ability to create a new reservation bucket. For example, a Reservation in the main dining room or a reservation in a private dining room.

To create a new reservation bucket select + New button from the top left of the page. Fill out all of the fields to create the new reservation bucket.

1. Name: Name the reservation bucket .

2. Description: Create a description that identifies what the reservation bucket is used for

3. Type: Main or Private, identify if this reservation bucket will be used for main dining room reservations or private dining room reservations.

4. Booking Minutes: Define the length of the reservation.

5. Lock Minutes: Lock minutes defines the time that the reservation is held for on the online reservation site. If the lock minutes expire prior to the user submitting a reservation, the held time and seats will be released back into the system.

Once completed, hit Add. You will then need to save the new reservation bucket by clicking the green save icon in the upper right hand corner of the page.

You may edit any value directly from this view by clicking in the field and making necessary updates. You can reset or save any changes.

Next you will set the capacity settings for your reservation bucket by clicking the clock icon next to the Time Slot text.

Create a new time slot by clicking the + New Time Slot button in the upper left corner of the screen.

Fill in the values in the pop up to set the capacity for each timeslot or day part.

The Day Parts will relate directly to the different menu schedules you have put into place during implementation.

All of your time slots will then show in rows on the main page. Any of the values may be edited by clicking directly in the cell you wish to edit. Once making any changes, you will need to save your changes by clicking on the save icon in the upper right corner of the page.

You can also delete any of the time slots by clicking the trash icon at the end of each row.

To enable these changes immediately, you will need to clear your cache. From the left hand navigation menu, click Restaurants from the Restaurant menu. Search for the location you are working with by typing the location name or ID into the search bar.

Under the Cache Invalidations column click the Select Cache dropdown menu and select the Settings option.

If you do not clear the cache, the settings will be updated overnight.

If you have any questions, please contact our helpdesk at opsupport@rrtusa.com.